Our Contact Center
As an Inbound Contact Center Agent, you will assist customers with their storage needs and help them in some of their most challenging times. CubeSmart offers a flexible and modern approach to its contact center operations, allowing you to provide exceptional service to customers while enjoying the convenience of a remote work environment.
In our contact center, you will have an opportunity to speak to customers and help them in some of their most challenging times. You will provide service and genuine care in each call you take.
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Hear from our teammates:
"When I joined CubeSmart in 2017, I thought I was just starting a new job. I had no idea I was joining a family. Over my time here, I managed different properties in NYC and Connecticut. I was given the opportunity to train new teammates and get involved in a number of projects to support the company’s growth. CubeSmart leaders guided me and empowered me to develop new skills and share my talents with other teammates. With the help of my CubeSmart family, I grew from managing properties, to training teammates, to supervising a team at our contact center. The genuine care and compassion at CubeSmart make us a family. And in this family, the opportunities are endless."
Miguel – Currently a Contact Center Supervisor
Hear from our teammates:
“October marked my 8-year anniversary working at CubeSmart. Throughout the years, I’ve interacted with and learned from several different teammates within the company, gaining the knowledge and tools I needed to continue growing my career. I’m extremely proud of how I’ve grown over the last 8 years and I’m proud to be a part of a company that cares about me and my development.”
Carmela – Currently a Relationship Manager
Hear from our teammates:
"I joined CubeSmart back in 2015 and over the years not only have I advanced in my career, but gained an awesome extend family. My Team and I have grown together through mutual support, learning new technologies and innovations with true genuine care for each other. I’m so glad that I made the choice to join a team that champions our tagline that “It’s what’s inside that counts."
Kelvin - Workforce Manager
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